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Ordering & website terms

How enquiries, specifications, written quotes and order confirmations work.

Current catalogue

PartStock’s catalogue shows estimated prices for comparison while supply arrangements are being established. Final pricing, availability and delivery are confirmed by written quote before payment. A product enquiry is not a completed purchase, stock reservation or promise of availability.

Before an order is agreed

Confirm the product code, compatibility, quantity, total price in AUD, applicable GST, delivery, payment requirements and any custom measurements in writing. A quote may have an expiry date because supplier pricing and availability can change.

Product information

Descriptions distinguish confirmed specifications from matters that require checking. Equipment brands and model names identify compatibility; they do not imply affiliation or authorisation. Follow manufacturer guidance and use a qualified installer where required.

Changes and cancellations

Contact us as soon as possible if details need changing. Custom manufacture or dispatch may affect available options. Any agreed terms remain subject to Australian Consumer Law.

Consumer rights

Nothing in these website terms excludes rights or remedies that cannot lawfully be excluded. See our returns and refunds information.

Contact

Use our contact form for website, quote or order enquiries.

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